About DeLaval

As a leading dairy farming company, DeLaval have been supporting our customers for more than 140 years to practice our mission – We make sustainable food production possible. Our advanced products and system embedded with cutting-edge technologies, with variety of services delivered by our professional staff are supporting customers in more than 100 countries around the world.

DeLaval has been rooted in Japan since 50 years ago. Currently, we have 20+ locations nationwide, from Hokkaido to Kyushu, with total 200 employees to serve closely the dairy farmers in each region.

About the Position

Market Development & Sales Support Manager Japan

DeLaval is seeking an experienced Market Development & Sales Support Manager to lead market development, product portfolio management, and sales support activities in Japan. This is a senior commercial role with team leadership responsibility and close collaboration across local Sales, global Product Management & Development, global Manufacturing, and regional stakeholders.

This role will be critical for driving market growth, strengthening product leadership, and enhancing customer intimacy through effective go-to-market strategies, pricing, marketing communications, and sales enablement.

As the member of local leadership team, the role will contribute to transform a new way of working in Japan organization to create and achieve realization of market potential.

Key Responsibilities

• Lead and develop the Market Development & Sales Support (MDSS) team, building strong commercial and marketing capabilities
• Implement global strategy locally, with strong focus on product leadership and customer intimacy
• Define and execute product portfolio and market development strategies to maximize market potential in Japan
• Drive commercial development initiatives, including product launches, promotions, and annual marketing plans
• Develop and manage pricing strategies that balance business objectives and customer satisfaction
• Work closely with the Sales organization to align marketing activities and support sales performance
• Support sales teams and dealers in key customer engagements and sales presentations
• Manage product marketing activities including training, quality, pricing, and lifecycle management
• Channel Management for product portfolio to achieve maximum brand awareness and sales growth
• Deliver product, marketing, and sales support materials in line with global communication strategy and guidelines
• Lead market intelligence and competitive analysis to identify opportunities and risks

• Develop knowledge and information management strategy by collecting the best practices and troubles

• Support the Clusters in the business case preparation for development of new products
• Lead the team to build up commercial competence, launch training, features and benefit (product & service) training frame and deliver training to sales staff and dealers
• Oversee public relations, advertising, and social media activities according to approved plans
• Build strong internal and external networks to enhance collaboration and brand credibility

Qualifications & Experience

Education

• Bachelor’s degree in a relevant technical, agricultural, or business discipline
• Postgraduate qualification in Agriculture or Animal Sciences is an advantage

Experience

• Minimum 8 years of experience in product portfolio management, sales, or marketing roles
• At least 5 years of leadership experience managing and developing teams
• Experience in the dairy industry or related sectors is preferred
• Proven track record in building strong customer and business relationships
• Experience in identifying and developing new business opportunities

Skills & Competencies

• Strong commercial, technical, and market understanding
• Excellent analytical, planning, forecasting, and decision-making skills
• Strategic mindset with solid negotiation capability
• Knowledge of related laws and regulations to operate the business
• Fluency in spoken and written Japanese & English
• Strong communication, presentation, and stakeholder engagement skills
• Leadership style that promotes customer focus, collaboration, and team performance
• Self-motivated, proactive, and open to challenging the status quo, and to constantly seek for improvement needs and opportunities
• Customer-oriented mindset
• High safety awareness
• Strong internal and external networking capability

Working at DeLaval

Our core values Passion, People, Professionals and Partnerships connect individuals across entities and geographies. Success is far more than knowledge – it is strongly related to behaviours. At DeLaval we are all guided by our three behaviours, Set Direction, Make things happen and One DeLaval.

We offer you a workplace like no other, where state-of-the-art technology goes hand in hand with animal welfare. DeLaval is a part of the Tetra Laval Group together with Tetra Pak and Sidel.

The position is located in Sapporo where we have the head office of Japan. The position will report to Vice President Market Area Japan, who is also the syachou (社長) of DeLaval Japan legal entity.

For further information, please contact:

Helen HU (Human Resource Vice President Asia & Pacific) : helen.hu@delaval.com

Wing LIU (Human Resource Manager East Asia) : wing.liu@delaval.com

If you are passionate about market development, product leadership, and sales excellence, we would welcome your application. Join us to build a sustainable dairy farming.